Troubleshooting Guide for Eyelash Lifting: Tips and Tricks for Beauty Therapists

Troubleshooting Guide for Eyelash Lifting: Tips and Tricks for Beauty Therapists

Are you a beauty therapist encountering challenges with eyelash lifting procedures? Don’t worry, you're not alone! Even the most experienced professionals face occasional hiccups when performing lash lifts. Luckily, many of these issues can be easily resolved with a little troubleshooting and technique refinement. Here's your updated comprehensive troubleshooting guide, filled with tips and tricks to help ensure smooth, flawless lash lifts every time.

1. Problem: Uneven or Crooked Lashes

Solution:
The alignment of the lashes on the lifting rod or shield is key to achieving a smooth lift. Make sure the lashes are perfectly placed and neatly spread out before applying the lifting solution. You can use a lash tool or a fine-tooth comb to ensure each lash is in the right position. Be gentle but firm when securing the lashes with adhesive, ensuring they stay in place throughout the procedure. Additionally, choose the right size of rod or shield for your client's lash length and curl preference to avoid unnatural results.

Tip: If the lashes are being tricky to place, use a slower-drying adhesive. This gives you more time to adjust the placement without rushing!


2. Problem: Overprocessing

Solution:
Overprocessing is a common issue and can cause the lashes to become dry, brittle, or even damaged. Stick to the recommended processing time for the lifting solution, and always take into account the thickness and natural curl of the client's lashes. For fine lashes, reduce the processing time slightly. Regularly check the progress of the lift during the treatment—gently touch the lashes with a lash tool to see how they are curling.

Tip: Keep a timer close by! It’s easy to get distracted, but tracking time is crucial to avoiding overprocessing. If you're new to lash lifts, try practicing on a lash mannequin to perfect your timings.


3. Problem: Lashes Stick Together

Solution:
Lashes sticking together is frustrating but fixable. After applying the lifting solution, use a clean, damp mascara wand to carefully separate the lashes. Make sure you're thoroughly rinsing after each solution application to prevent residue build-up, which often causes lashes to clump together. Always have a separating solution or lash cleanser on hand to address this issue mid-treatment if necessary.

Tip: Make sure your tools (combs, wands, brushes) are clean before every use to avoid contamination or residue, which can contribute to clumping.


4. Problem: Inadequate Lift

Solution:
If the lift isn't dramatic enough, you may want to check the freshness and quality of your lifting solution. Solutions can lose potency over time, so always keep track of expiration dates. Ensure you're evenly covering all lashes with the solution and consider using a smaller rod or shield for clients with shorter lashes to create a more pronounced lift.

Tip: For stubborn lashes, you can do a second lift. Apply the lifting solution again, but shorten the processing time to avoid overprocessing.


5. Problem: Lashes Lose Curl Quickly

Solution:
If your client's lashes are losing their curl shortly after the treatment, it could be due to improper aftercare or not removing the solutions properly. Make sure all residue from the lifting and fixing solutions is thoroughly removed using a damp cotton bud or lash tool. Advise clients to avoid hot steam, water, or oil-based products for at least 24 hours post-lift, as these can relax the curl.

Tip: You can recommend clients use a lash conditioner post-treatment to keep their lashes hydrated and help maintain the lift for longer.


6. Problem: Allergic Reactions

Solution:
Allergic reactions are rare but can happen. Always conduct a patch test at least 48 hours before the lash lift to ensure the client is not allergic to any of the products used. Use hypoallergenic solutions wherever possible, and keep the treatment room well-ventilated to reduce the risk of irritation from fumes. If a client does experience irritation during the treatment, stop immediately, rinse the area thoroughly, and advise them to seek medical advice if necessary.

Tip: Keep hypoallergenic, fragrance-free products on hand for clients with sensitive eyes or skin.


7. Problem: Lashes Look Sparse or Thin

Solution:
Sparse lashes can make the results of a lash lift less impactful. Encourage clients to use a lash serum between appointments to help strengthen and thicken their natural lashes. Ensure clients are following a gentle aftercare routine, avoiding rubbing or tugging at their lashes, which can cause premature shedding and thinning.

Tip: Offer retail lash serums in your salon. Not only is it an additional revenue stream, but it also helps your clients maintain the best possible lash health between treatments.


8. Problem: Premature Lash Shedding

Solution:
Premature lash shedding may indicate that the client's natural lashes are not in optimal condition for the treatment. Always assess the health of the client's lashes before proceeding. If their lashes appear weak or damaged, recommend they wait a few weeks and focus on nourishing them before undergoing a lash lift. When performing the treatment, be gentle and avoid applying too much tension, which can weaken the lashes.

Tip: If a client is prone to lash shedding, recommend they follow a gentle cleansing routine and avoid oil-based makeup removers, as these can affect lash retention.


9. Problem: Inconsistent Results Between Clients

Solution:
Different clients will have different lash types, and the same product or technique won’t always work for everyone. Adjust your technique based on the client's lash length, strength, and thickness. Consider using a range of rod sizes and lash lifting products tailored to different lash types. It’s also a good idea to keep notes on each client’s preferences and lash characteristics for future reference.

Tip: Offer a personalised consultation before each appointment. This allows you to assess the client's lash condition and explain how their results may differ from others based on their natural lashes.


Eyelash lifting is a highly rewarding treatment when done correctly, but it does take practice. With the right techniques, products, and patience, you can troubleshoot and overcome any challenges that arise during the process. Follow these tips and tricks, stay updated on product innovations, and always communicate with your clients to deliver beautiful, long-lasting results!